Debut Show Press Release
Thursday, May 8th, 2008Raconteur’s After the Afterglow
For additional information visit www.raconteurtheatre.com/currentshow.html.
Raconteur’s After the Afterglow
For additional information visit www.raconteurtheatre.com/currentshow.html.
The following blog is by Ken Davenport, that off-Broadway producer in the iPhone commercial. He’s talking about why the Broadway model for selling tickets is flawed. More relevant to us, he’s arguing that face to face sales by someone who is passionate about the “product” is the key to making a sale and to breaking into an “alternative demographic.” Makes me think of the impassioned speeches Andrew has made about working our butts off to make sure people come to see the play that we’ve worked so hard to produce.
Scott Walters of Theatre Ideas responds to Ken’s blog, emphasizing the importance of an artist interacting with “someone they don’t even know. Showing a little bit of the product, and talking about it from a standpoint of commitment to it.” http://theatreideas.blogspot.com/2008/03/selling.html
http://kendavenport.typepad.com/my_weblog/2008/03/hit-the-street.html
Guess what is happening in the photo to the right.
Give up? I’ll tell you.
That’s Janine and her daughter Ellen. They’re from Ohio and they came in to New York last weekend. They’re staying at the Milford Plaza and plan on seeing a musical and going to The Empire State Building.
That’s Duane in the red sweatshirt. He’s from the Bronx. He’s an underground rapper who records his own music and then sells it on the street in midtown.
And that’s Ellen, digging into her purse to buy this unknown artist’s CD for $10, even though she’s never heard of him before, and even though she “doesn’t really like rap.”
So what happened here? How the heck did Duane get a tourist to fork over cash in the middle of midtown, and how did he penetrate an alternative demographic?
There is nothing more powerful than the live pitch. It’s why telemarketing, Tupperware parties and door-to-door sales still work. It’s not as fast as the internet, but if you’ve got an unknown product and are trying to break through to a resistant demo, do you really think a banner ad is going to do it?
Duane believes in his product. And Janine and Ellen could feel that. And they aren’t just buying a CD. They are buying Duane. Great sales people know how to make themselves a part of their product. That’s not only how to convert one sale, but it’s how to get a customer for life.
This is why who works at your box office and who is answering your phone line is so important. This is also why Broadway is at a significant disadvantage in its current model.
Box office ticket sellers are hired by the theater. Not by the Producer.
Imagine if you were the owner of a GAP. You rent a storefront on 5th avenue. You stock it with your product, you advertise, etc. And then your landlord sends in your sales team. Huh?
You don’t get to screen them. You don’t get to train them. They don’t have to wear your product. You can’t fire them. You don’t even sign their checks, yet you have to reimburse the landlord for every penny of their salary and benefits.
You wouldn’t stand for that, right? You’d find another storefront.
That’s the way it works on Broadway. And because of the limited availability of “storefronts”, we take it.
Same thing for the phones. As a producer, you have no control over Ticketmaster or Telecharge. And, as a producer, you also have no choice but to use them. They come packaged with your theater agreement. And yes, the theater owners get a kickback from the ticketing companies, and the Producer gets no financial benefit. In fact, Telecharge is owned by the Shubert Organization.
With the amount of money producers are risking on shows, we deserve to be able to choose the best sales team for us. Maybe we’d use Telecharge and maybe we’d hire a lot of the great Local 751 members out there. But we deserve that choice. Having a choice means competition. And competition is what makes businesses and industries stronger.
If I were choosing my sales team today, the first person I’d interview would be Duane.
The scripts and location have been selected! Our grand opening show will be the first of our “Flex Series.” Our Flex Series is an evening of two one-act plays allowing our patrons to choose to attend just one of the two or for a discounted ticket price, to attend both. Here’s the line-up:
Roulette by Douglas Hill
Aster Holger Gunn by Justin Toomey
The show will be at Kafe Kerouac on the following dates:
May 29-June 1, June 5-8, and June 12-14
Thursday, Friday, & Saturday shows at 8pm, Sundays at 2pm
Audition announcements will be posted soon as will information for purchasing tickets.
Excited to share our stories,
Jill